Hello. We’re R&D Comms, a fiercely independent telecoms company based in the North East with a passion for traditional customer care.

As a communications company we know that effective communication is central to the success of any business.

This is why we always have an open and honest dialogue with customers to make sure we get the right solution to help their businesses communicate more effectively and at a good price. We understand that different businesses communicate in different ways and have their own specific needs, so we never insist on particular solutions or try to sell you an off the shelf system that won’t fit your individual needs.

Our engineers have been servicing the telecoms needs of businesses of all shapes and sizes for the last 30 years.

We also make sure we’re aligned with the latest technologies, legislative change and what the future needs of business communication will be, which means we will always design and recommend the best solution to fit your needs, whatever size, sector or part of the country you are in. Our experience spans traditional PBX systems through to the very latest in cloud-based technologies like VOIP & SIP. To ensure we have the latest technology we have a number of trusted partners which guarantees customers access to high quality and well-priced solutions.

We offer a true end to end service.

We’ll help you establish the best system to use, we’ll design and install it and provide ongoing servicing with industry-beating SLAs. Everyone at R&D Comms is dedicated to getting things right for the customer. Finding the right solutions and making them happy with the technology, service and price are what make R&D Comms’ people tick. Our targets aren’t just financial – we assess customers’ satisfaction with everything we do and no matter how well a job has gone we’ll always be looking to improve. And we don’t just care about our customers, our own people are vital to us, which is why we’re proud to be union recognised.

Cloud Based Voice Systems

Our cloud based hosted voice offerings allow your employees to have all the features and functionality of a business phone system wherever they have access to the internet. Phone calls, video conferencing and instant messaging across a range of devices on one simple Unified Communications platform, with the added benefit of simple monthly per user pricing
Wildix Cloud Voice (pdf)
BT Hosted Voice (pdf)

Business Phone Systems

R&D engineers have decades of experience in the installation and maintenance of business phone systems. We can offer peace of mind for your business with maintenance contracts on PBXs of all ages, with SLAs built to match your needs. We can also supply and install the very latest in Unified Communications technologies & supply solutions from manufacturers such as Mitel and Panasonic.
Business Phone System Supply & Install (pdf)
Business Phone System Maintenance (pdf)
PBX Maintenance Contract T&Cs (pdf)

Engineering Services

R&D provide a white label engineering service for a number of local and national resellers. Our engineers are highly experienced and can work on a wide variety of different telephone systems, allowing resellers to extend their geographical reach without costly overheads.

Lines & SIP Trunking

A low-cost alternative to traditional ISDN/PSTN landlines for on-premise phone systems.
SIP Trunking (pdf)
Lines and Calls (pdf)

Business Mobile

Embrace flexibility with bespoke business mobile plans tailored to your business.
Business Mobile (pdf)

Business Broadband

Powerful and reliable business broadband with expert support.
Business Broadband (pdf)
Ethernet Leased Lines (pdf)

BT Big Switch Off

Services for BT switching off analogue and ISDN lines in 2025.
ISDN Switch Off (pdf)

IT Services

R&D Comms offer a bespoke IT support service from one-off PC repairs up to 500 PC and server networks. We can provide off-site backups and remote or on-site support through our award winning North East based partner.
MS Teams Direct Routing (pdf)

R&D AV Integration

We understand the world of connected technology. With extensive knowledge and experience in the Audiovisual and Intelligent Lighting industry we’ve worked for high end residential and commercial clients in the UK, Europe and the Middle East for the past 18 years. We aim to discover what clients require from their project. Believing in technology that integrates into everyday life, we aim to deliver solutions that will be seamless and intuitive. R&D have the resources to allow homeowners, architects and developers achieve a single room solution right through to a fully connected home.

Let’s talk about how we can help.

Our founders Andy & Dave are both engineers with over 60 years combined experience. Their vision for R&D is to be the friendliest, most reliable and customer-focused telecommunications company in the country.

0191 7162899

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